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Renew your Membership

Renew Your Membership—You’ve Got This.

Strength, resilience, togetherness, and the support of community—that’s what Girl Scouts Heart of the Hudson is all about. So in this uncertain world, you can count on one thing for sure: today, tomorrow, together, we are on your team.

When you stick with Girl Scouts, you’re not just giving your girl something to do, you’re giving her someone to be. The bravest, boldest, best version of herself. The version of herself that walks with her head a bit higher and acts with confidence.

And as she grows, we’ll grow with her, guiding her through life’s ups and downs, supporting her strengths, and showing her new and exciting paths to take.

Renewing with Cookie Credits (Dough si Dough)?

If you would like to renew your membership using Dough si Dough cookie credits please use these doubleknot links: 

2021-2022 $25 Membership

Extended Year $35 Membership

Instructions on how to use Cookie Cards for Membership Renewal

If you want to use 2021 cookie credits for renewal and want to renew to take advantage of our Early Renewal Incentives, you may renew and pay for the membership now and then submit this Reimbursement Form when funds are dispersed. 

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact Customer Care at customercare@girlscoutshh.org.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact Customer Care at customercare@girlscoutshh.org to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: GSHH's Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact Customer Care if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact GSHH's Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your GSHH to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Contact Customer Care with any questions.