Renew
side menu icon
Keep her engaged and inspired in challenging times. Renew Now.

Not yet a current member?  Join now

To renew click on MY GS  and log in, using your Member Profile password.

Click here for instructions on how to use Dough-Si-Dough for your Membership Dues

Renew

Keep her engaged and inspired in challenging times

In challenging times, our Girl Scout grit shines the brightest. That’s why we’re prepared to be a source of consistency for you and your girl when you need it most. Now you can access the Girl Scout experience she knows and loves in a way she can enjoy right now.

While many of the things she was looking forward to are canceled, Girl Scouts is still happening. From home and online, for as long as she needs to, she can:

  • Keep the Girl Scout experience going and stay connected while earning badges through online activities with the NEW Girl Scouts at Home

  • Participate in live virtual events and safe service projects that keep her engaged and inspired

  • Gain tangible, innovative problem-solving and life skills

  • Grow confidence in her outdoor skills and learn how to be a champion for the environment 

  • Expand her imagination through hands-on STEM activities 

And as things continue to evolve and change, we’ll continue to adapt to meet her needs until we can come together again. 

Connection is more important than ever as we navigate these challenging times. So whenever you’re ready to renew your Girl Scout membership, we’ll be here for you. 

Renew by July 30, 2020 to receive your FREE More to Explore 2020-21 patch!

Trouble Logging In?

Q: Why isn’t my username working? 
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails? 
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders' list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account? 
A: Contact the Customer Care team at customercare@girlscoutshh.org to change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in? 
A: There are a couple of reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact Customer Care at customercare@girlscouthh.org if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact our Customer Care team at customercare@girlscoutshh.org to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in? 
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Your council’s Customer Care team can provide additional support.

For questions please contact Customer Care and CustomerCare@GirlScoutsHH.org