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Renew Your Membership

2019 Membership Year

Whether you’ve been a member for a few months or many years, we think you’ll agree that a Girl Scout membership is one of the most valuable investments anyone can make in a girl’s life, providing rich experiences for her to explore new interests, face challenges, form new friendships, and make lasting community contributions.

 Girl Scout Membership Year runs October 1 – September 30. The cost of a 2019 membership is $25.

Click on MY GS  and select “Member Profile” from the drop-down menu. Log in, using your Member Profile password.

Or

Click here for instructions on how to use your Cookie Credits to pay for dues

Trouble Logging In?

Q: Why isn’t my username working? 
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails? 
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders' list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account? 
A: Contact the Customer Care team at customercare@girlscoutshh.org to change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in? 
A: There are a couple of reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact Customer Care at customercare@girlscouthh.org if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact our Customer Care team at customercare@girlscoutshh.org to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in? 
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Your council’s Customer Care team can provide additional support.